Shipping Policy
West Bay Trading Company offers FREE SHIPPING via domestic USPS Mail and/or Federal Express (West Bay Trading Company Discretion) and applies to all orders within the continental U.S. 


Customer Privacy and Security

  • West Bay trading company is committed to preserving the trust of our visitors through our online and retail storefront.  We will never willfully sell trade, rent or otherwise transmit any personally identifiable information about customers to a third party. 
     
  • West Bay Trading Company sells only authentic coins.

 

  • West Bay Trading Company does not share information regarding you order. This policy assures that your name, contact information, billing address and shipping addresses, along with your credit card information is not shared or communicated to anyone other than West Bay Trading Company for processing and shipping your order. 

 

How to Order

  • We accept MasterCard, Visa, American Express and Discover via PayPal.   Personal Checks, Cashier’s Checks and Money Orders. Must be received and cleared prior to shipment.
     
  •  All checks must be made payable to West Bay Trading Company

 

  • No C.O.D. orders. 

 

Cancellations

  • We reserve the right to cancel any listing or order at our discretion due to errors.  Because of the nature of our business, some currently listed items may no longer be available for purchase.  If you purchase an item that is no longer available, you will be contacted personally and given the option to substitute an item of equal or greater quality and price for the item that is no longer available. We apologize if this causes you any inconvenience

 

Return Policy

  • Returns made within 15 days of the date of the original purchase will be given a full refund if the article is returned in the original sealed wrapper.  No refund will be given on any item not returned in the original sealed wrapper. 
     
  • Returns will not be accepted on merchandise that has been altered or damaged after shipment. 
     
  • The customer assumes risk and expense of any shipment returns. 
     
  • Returns on credit card/PayPal order will be subject to 5% restocking fee.
     
  • Orders returned after 15 days from the date of the original purchase will be given credit towards an exchange only.
     
  • No refunds on postage or shipping costs.